Contact Us - 1-800-443-8866



You can reach us by calling 1-800-443-8866, emailing CustomerService@TheFutonShop.com or visiting one of our 11 retail locations

Sales and Product Info

Come visit our 11 California retail showrooms today. 
Northern California: San Francisco | Santa Rosa | Los Altos | San Jose | Concord / Pleasant Hill | San Mateo | Sacramento 
Southern California: Los Angeles | Encino | San Diego | San Marcos
Local California Deliveries
(Please provide your invoice #number if applicable.)
Bay Area delivery: i.e. San Francisco, Emeryville, Palo Alto, San Mateo, San Jose, San Ramon, Almaden, Atherton, Belmont, Berkeley, Brisbane. Burlingame, Campbell, Carmel, Colma, Contra Costa County, Daly City East Bay Oakland., Palo Alto, El Granada, Evergreen, Foster City, Fremont, Gilroy, Half Moon Bay, Hillsborough, Hollister Livermore, Los Altos ,Los Gatos, Menlo Park, Millbrae, Milpitas, Montara, Monta Vista, Monterey, Monte Sereno, Saratoga, Morgan Hill, Moss Beach, Mountain View , Milpitas, Oakland, Pacifica, Palo Alto, Pleasanton, Princeton, Redwood City, Salinas, San Bruno, San Carlos, The San Francisco, San Jose, San Mateo, Santa Clara, Santa Clara County, Santa Cruz, Santa Teresa ,Saratoga, Silicon Valley, Silver Creek , South San Francisco, Stanford, Sunnyvale, Walnut Creek, Watsonville, West Valley, Willow Glen, Belvedere, Bolinas, Corte Madera, Dillon Beach. Dogtown, Fairfax, Inverness, Inverness Park, Kentfield, Lagunitas-Forest Knolls, Larkspur, Greenbrae, Marshall, Mill Valley, Strawberry, Tamalpais-Homestead Valley, Muir Beach, Nicasio, Novato , San Marin, Bel Marin Keys, Black Point-Green Point, Hamilton, Ignacio, Olema, Point Reyes Station, Ross, San Anselmo, Sleepy Hollow, San Geronimo, San Rafael, Lucas Valley-Marinwood, Las Gallinas, Santa Venetia, Terra Linda, Sausalito, Marin City, Stinson Beach, Tiburon, Tomales, WoodacreCustomerService@TheFutonShop.com
Sacramento Area delivery: store21@TheFutonShop.com 
Sonoma County Area delivery:i.e. Napa, Santa Rosa ... store8@TheFutonShop.com
Los Angeles delivery: scott@TheFutonShop.com
Out of State Shipping / Deliveries
(Please provide your invoice #number if applicable.) Call 1(888) 821-1997 Out of State - delivery inquiries.CustomerService@TheFutonShop.com
Policies: Shipping & Returns
Job Posting
Growing furniture retail chain needs full time sales consultants. Successful candidates must be willing to work retail hours, including some nights and weekends. Previous sales experience a plus but not necessary. Customer service and sales experience is a plus! We offer 1 week vacation 1st year and 401 K benefits. Please emailjobs@TheFutonShop.com for more information.
FAQ
Please email us if you have more suggestions. See Frequently Asked Questions.
Warranty / Claim(s) / RMA
Please provide the invoice number if applicable.NO Warranty Claim will be process until you fill out this online FORMSee our WARRANTY for more information We will contact you within 48 hours upon receipt of your email.
Website Feedback - Help us help you
We want to hear from you! If there are any suggestions as to how to improve our website please email webmaster@TheFutonShop.com.
Customer Comments
(Please email us your comments.) See our customer comments. You can send us comments to CustomerService@TheFutonShop.com
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Trustpilot
Great
review stars

7.6 / 10.00

Based on 651 reviews

Jennifer Sheffer: "I'm very please with my recently-purchased futon cover. The fabric is substantial and, as a bonus, completely encases both sides of my futon ... Read More"

Mar 11, 2015 review stars

Gail Whitman-Elia: "I am so thrilled to have this new futon.It is so well made and very comfortable. This company delivers what they advertise. Read More"

Feb 27, 2015 review stars

Nora Mason: "Considering the cover was purchased on line I was hoping it would be good but if it were not I would ship it back.. I love the color and the fit ... Read More"

Feb 11, 2015 review stars