The Futon Shop 30 Day Comfort Guarantee!

30 day comfort guarantee

Now you don't have to be stuck with a purchase if it is not suited to fit your needs when you choose us to achieve healthier sleep we become your personal consultant for sleep and comfort. We want you to know we are committed wellness so when you buy either online or in-store we offer a 30 day comfort exchange for qualifying mattress purchases. Most sales apply but be sure to check the guidelines below to find out what qualifies within our warranty included with the purchase of a premium mattress from The Futon Shop.


With over 11 store locations in California The Futon Shop has been manufacturing and retailing safer household products using the best ingredients for over 40 years. The Futon Shop not only wants to make sure you are sleeping great every night, the impact of each potential purchase is another step towards creating a better future for your health, family, and the environment!

*Mattress purchases within 30 days after date of delivery or pick up are allowed a 1 time comfort exchange.*

Guidelines


The Futon Shop Customer Service
  • Exchange valid only with a futon mattress $459 or greater
  • Choose a futon mattress of equal value, or as a credit against a futon mattress of greater value.
  • No credits or refunds will be issued, One exchange only.
  • Your exchanged futon mattress must be undamaged, unsoiled, and free of stains. (We recommend a mattress protector or futon cover for all futon mattresses.)
  • Floor models and closeouts do not qualify for a comfort exchange.
  • Re-delivery for a comfort exchange is additional, as well as shipping charges.
  • *Home delivery and shipping are non-refundable*
  • *Custom Mattress orders are non-refundable*
  • Please download our Mattress Warranty here.

  • * We use the list price of your mattress against the list price of any new mattress to calculate the difference.*

    Care Instructions


    Mattress care instruction
    mattress care instruction
    mattress care instruction

  • All futon mattresses need to breathe - Never place on closed surfaces.
  • Futons love fresh air - an annual airing out replaces lost loft.
  • If necessary flip your futon mattress for even sleeping once a month
  • Do not expose your mattress to excessive wetness
  • Place your futon mattress in a sunny window annually to naturally dry and filter residue from use.
  • My Cart

    You have no items in your shopping cart.

    Trustpilot
    Great
    review stars

    7.6 / 10.00

    Based on 651 reviews

    Jennifer Sheffer: "I'm very please with my recently-purchased futon cover. The fabric is substantial and, as a bonus, completely encases both sides of my futon ... Read More"

    Mar 11, 2015 review stars

    Gail Whitman-Elia: "I am so thrilled to have this new futon.It is so well made and very comfortable. This company delivers what they advertise. Read More"

    Feb 27, 2015 review stars

    Nora Mason: "Considering the cover was purchased on line I was hoping it would be good but if it were not I would ship it back.. I love the color and the fit ... Read More"

    Feb 11, 2015 review stars