The Futon Shop 30 Day Comfort Guarantee!




Now you don't have to be stuck with a purchase if it is not suited to fit your needs when you choose us to achieve healthier sleep we become your personal consultant for sleep and comfort. We want you to know we are committed wellness so when you buy either online or in-store we offer a 30 day comfort exchange for qualifying mattress purchases. Most sales apply but be sure to check the guidelines below to find out what qualifies within our warranty included with the purchase of a premium mattress from The Futon Shop.


With over 11 store locations in California The Futon Shop has been manufacturing and retailing safer household products using the best ingredients for over 40 years. The Futon Shop not only wants to make sure you are sleeping great every night, the impact of each potential purchase is another step towards creating a better future for your health, family, and the environment!


*Mattress purchases within 30 days after date of delivery or pick up are allowed a 1 time comfort exchange.*


Guidelines


  • Exchange valid only with a futon mattress $459 or greater
  • Choose a futon mattress of equal value, or as a credit against a futon mattress of greater value.
  • No credits or refunds will be issued, One exchange only.
  • Your exchanged futon mattress must be undamaged, unsoiled, and free of stains. (We recommend a mattress protector or futon cover for all futon mattresses.)
  • Floor models and closeouts do not qualify for a comfort exchange.
  • Re-delivery for a comfort exchange is additional, as well as shipping charges.
  • *Home delivery and shipping are non-refundable*
  • *Custom Mattress orders are non-refundable*
  • Please download our Mattress Warranty here.
  • *We use the list price of your mattress against the list price of any new mattress to calculate the difference.*


    Care Instructions

    All futon mattresses need to breathe - Never place on closed surfaces. • Futons love fresh air - an annual airing out replaces lost loft. • If necessary flip your futon mattress for even sleeping once a month • Do not expose your mattress to excessive wetness • Place your futon mattress in a sunny window annually to naturally dry and filter residue from use.